Website Orders Delivery Information

When items are in stock we aim to send them out as soon as possible.
If items are out of stock we will inform you by email within 48 hours.
Delivery and handling charge within the UK is £10.00 per order + VAT.
Delivery will usually be by Parcelforce, DHL or similar courier in which case a signature will be required.
Delivery time is normally 3-6 working days within the UK.

Deliveries to third parties

Where instructed by the customer to deliver goods to a third party (curtain makers, upholsterers, flame retarders, etc) it is the responsibility of the customer to ensure that the correct goods are received by that party.  A sample should be sent to the third party to enable verification when the goods are received by the third party.
In the case of reversible fabrics or where there may be some doubt, the correct face and pattern direction should be clearly indicated where necessary.
It is essential that no goods are cut, treated, made up or installed unless the goods supplied are totally correct in all respects.
No returns or claims can be accepted for any treatments, make-up or installation charges, or replacement or other where goods have not been verified.